Our Policies


child safety policy

We know your children are great little people, but not all children are created equal. For the safety and comfort of your children, yourself, and our guests, we appreciate your support and understanding of our guidelines regarding having your children in the salon.
Please make all necessary child care arrangements prior to your visit.

-Children 12 yrs. old and younger are welcome on the salon floor when receiving a service.

-Due to the use of hot tools, sharp tools, and chemicals on the salon floor, for your child’s safety and protection, we ask that NO children are present on the salon floor when not receiving a service.  This includes strollers, empty salon chairs, or in your lap.

-Well behaved children are welcome to stay seated in the Retail area. However, the guardian of any disruptive or especially loud or messy child will be asked to remove the child from the salon out of respect for your stylist and other guests.

-Salon Chic does not, under any circumstance, assume responsibility for the well-being of your child during your visit. The guardian assumes all liability for any damages to the Retail area/Salon during your visit.

cancellations

We do everything we can to help remind our guests of their upcoming appointments. We provide 48 hour confirmation emails in addition to day of text reminders for Guests who have agreed to this service.
As a courtesy to other Guests and our Staff, kindly provide 24-48 hours advance notice should you need to cancel, reschedule, or otherwise make changes to your appointment.  

returns

Salon Chic will exchange any hair care products within two weeks of purchase. Any makeup, brushes, and skincare may be exchanged within two weeks only if unused and in new condition.

returned check

There is a $50.00 fee for all returned checks.
In the event that a check has been returned, the issuer will be notified and informed that they have 5 days to make restitution*, including any related fees to prevent any further collection activity.
*restitution must be made in the form of cash, certified/cashier’s check, or money order.
LOCATION
Corner of Keene and Gage Blvd.

Next door to Starbucks

696 Gage Blvd.
Richland, WA 99352
(509)491-1100
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